Beloved TV personality, Fred Rogers, once explained the sadness he felt as a child watching different tragedies unfold on the nightly news. His mother explained these events in a way that gave him comfort. “Always look for the helpers,” she would say, “There is always someone who is trying to help.” The helpers – those who dedicate their time and resources to lifting others up – are my inspiration.
Welcome to Dijon Marketing, a digital marketing service that specializes in helping 501(c)(3) charities amplify their reach. We offer a host of services and expertise to get the message of your non-profit to a wider audience to drive awareness, volunteerism, and donations.
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Knowledge Centered Support (KCS) is a customer service methodology that focuses on knowledge as a key asset of the organization. It is a way of interacting with knowledge which enables teams to answer questions quickly, deliver answers where people are looking for them, and train new employees faster. KCS is based on the idea that
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